PV Gap

Kim Said:

I broke my clients solar light ?

We Answered:

I hope that you used the same or higher quality to replace what you broke. Since you did not tell him when you broke it and you cannot change that now, tell him that you expect him to notice that it was broken, clearly state how it broke (in the process of performing your regular duty) that you were sorry for the delay in replacing it and any inconvenience for the loss. Now wait for his comment (I expect it to be positive). His comment at this point would direct you what to do next.